000 days

since the NMC committed to investigate its ‘established procedures’. We’re still watching!

Extending poor process

May 15, 2021 | Opinion | 2 comments

In the Royal Court of Justice, last month, the Judge  Mr Philip Mott QC  rejected the Nursing & Midwifery Council’s [NMC] submission that it investigates cases of registrants subject to interim suspension orders with “the highest priority”, to justify keeping an 18 months suspension order in place for its full term.   In reducing the period of Mr Golden’s interim suspension from 18 months to 12 months the Judge said:

I have been sitting in this job long enough to see innumerable additional requests by the NMC to ask for extra time.  It happens far too often in my view … there’s major interference with someone’s life and I would expect a decision to be made certainly within the next six months or earlier.

He made it clear to the NMC that he expected them to have completed its investigations and to have served its case on Mr Golden or to have lifted the interim suspension by the time the 12 months was up next August. He also questioned how the NMC utilised their time between referral and investigation, outlining that when there is a long gap between referral made and sanctioning, robust evidence needs to be presented to ensure time has not been wasted causing further risk of harm to all involved.

The NMC have regularly acknowledged that the length of time it takes to investigate is excessive. They have stated that the pandemic has contributed to this but we know from many articles appearing in nursing press and widespread media that this is a long standing issue that is constantly repeated? In 2014 this issue was highlighted following the Mid Staffs scandal  This article stated: “

“The report by the PSA – the body that oversees health regulators – shows the Nursing and Midwifery Council is struggling to move on from its troubled past.

A huge backlog of cases and long delays led to accusations that it was failing at every level.”

It went on to say, in referring to this aspect being identified in 2013:

“The report acknowledged that there had been some improvements under a new management team at the NMC, but outlines a number of areas where the organisation is still failing.

The report adds that there is an ongoing weakness in the NMC’s ability to identify for itself where improvements are needed.”

Articles in nursing press showing breaches in confidentiality , in 2017 an extra £1.5m spend to reduce caseload, the move in 2016 for more reforms and more improved reforms  all having discussed recurrent themes.  2017 plans to speed up process 


The Lessons Learnt Review by the Professional Standards Authority, in May 2018,  following the Morcambe Bay scandal which was described by Jeremy Hunt as “the second mid staffs”. In an article which appeared in iNews in 2017 pointed out again the repetition of recurrent themes:

“…the regulatory system failed to address the problems quickly; and families faced delay, denial and obfuscation in their search for the truth…”

The Lessons Learnt Review reviewing 2018  stated in its conclusion:

“It is important that the NMC monitors and provides support for the work that it is undertaking in respect of:

  • Ensuring that there is proper identification of issues by its staff and external lawyers and that action is taken where risks are identified
  • Improving relationships with Trusts and other regulators
  • Identifying intelligence and wider learning from cases.


So why is there no consequence to our regulator for failed process time and time again? The reasoning is allowed because it is serving to protect the public but surely there is no public protection served by taking so long to investigate potentially rogue nurses, midwives and nursing associates?

The recent case of Lucy Letby showed us that an Interim Suspension order was only imposed in November 2020, despite this being long after initial accusations were raised. We make no judgement about this case and indeed can see many potential institutional / culture issues that may have contributed, but if the purpose of regulation is protection of the public then allowing a registrant to practice unrestricted for that period of time does no such thing.

On the other side we see many other registrants that do have interim restrictions imposed quickly whilst the lengthy process of investigation continues. The risk assessment done to determine this is not readily available to the public, so we have to trust the assessment is accurate baring in mind that the potential is to remove safe practitioners from the workplace on a “balance of probabilities” rather than fact.

A recent Freedom of Information request asked the NMC about the numbers of extensions applied for – the numbers were higher than we thought:

We will try to find out what the figures are for previous years as no doubt the pandemic will be used to justify the reasoning behind this. What would also be interesting to establish is how many registrants actually challenge the applications by entering a submission to the court? We would suspect many do not even know this is possible and just see the process as another aspect they have no control over.

The other question would be if Justice Mott is frustrated by this – how many other judges hold the same opinion and why can this not be escalated in any way?

Why do the Professional Standards Authority fail to act when the process will be affected public safety as well as the safety of the registrant?

So many more questions but will they be answered? Perhaps the Health and Social Care Select Committee. the Privy Council or perhaps even the  Council that holds the NMC Exec committee to task may be able to answer them – we hope so.


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  1. Steve Benton

    As a member of public I am very happy that the NMC is taking some nurses to court. That sounds like the NMC is doing the job to protect the vulnerable like my mum.

    • NMCWatch

      Dear Steve
      I am so sorry you and your mum have had a bad experience with someone in the nursing profession. We completely agree – regulators such as the NMC are vital to patient safety. What we do at NMCWatch is ensure that those nurses we are supporting are helped in addressing any concerns, showing they have learnt from and ensuring that they reflect upon the experience properly to demonstrate there is no risk of repetition. Occasionally some nurses won’t be able to improve and the NMC will rightly sanction them to protect future patients. Most nurses and midwives want to improve and certainly those that seek our support group out are these types of people. We are clear that we are not here to support bad practice and will not condone any deliberate act of harm or poor practice. Some struggle to understand what they have done wrong but with our support and guidance we can get them to a place where they do. I hope this alleviates some concern and please speak to the NMC if you have specific concerns about any care you have received.


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