Unhappy with how the NMC have treated you?

Aug 6, 2022 | Fitness to Practice, Resources | 2 comments

NMCWatch is in regular contact with the NMC feeding back common themes and how the process can be improved

Andrea Sutcliffe – the CEO – has herself asked us to encourage our members to complain officially when things do not go as they should.

You can do this by emailing them at complaints@nmc-uk.org

It is a separate team that investigates complaints so will not have a negative impact on your case. By raising a complaint – the investigation into it is tracked and the outcomes recorded. This is then assessed when the Professional Standards Authority ( PSA ) do its annual reviews.

You can of course speak to your case officer but whilst this may resolve an immediate issue it won’t necessarily tie up any systemic issues that are causing the problem and may be affecting a number of other registrants too – it’s a bit like raising a DATIX or incident form…


  1. You must discuss this with your legal rep first as some unions will drop your representation if you do something without agreeing to it with you first. If your union rep refuses to allow a complaint, make a note of what has happened and we can raise it on your behalf once the case is closed.
  2. The complaints email is for issues which are about poor process and not just to complain that you feel being referred is unfair.
  3. Make sure the email is short and clear giving bullet points on the key issues you want addressing – they can ask for more info when they need it

It’s good if you copy us into the email too so we can raise any common themes with the NMC when we have our quarterly meetings with them. Please do this by cc’ing us at support@nmcwatch.org.uk

Share this to help others

If you know someone who will benefit from this content, please share it with them.

Sign our Government petition

We are also petitioning the UK Government for change.


If you would like to support our work please consider donating.

Sign our letter to NMC

If you want change to happen, please sign our letter to Andrea Sutcliffe, CEO of the NMC.

Related posts


  1. Mihai Damian

    NMC has committed perjury and treated me unfairly, despite the that they have failed to gather evidence for the case
    I have been subjected to FTPC where NMC has committed a felony that discriminated against me as I was unrepresented,

    Please will I be contacted in order to discuss the situation?

  2. Mihai Damian

    I have been treated unfairly by the Nmc in order to give a satisfactory response to the most corrupt trust in the UK Manchester University Hospital, furthermore, Nmc has not accepted any of my reflections, and any of my evidence that I brought to the case, knowing they response way before the decision, they kept me on the investigation for five years, resulting in my mental health to decline rapidly


Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.